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WHAT TO EXPECT

Most of our customers have never dealt with family law or any other type of legal issue. When customers initially contact us, they are understandably perplexed and befuddled. From the moment you call until the completion of your legal representation, we normally follow the following steps:

Initial Phone Call or Email

Greet you and inquire as to the nature of your problem.

If you don't have a specific lawyer in mind, we will tell you which lawyers are available to take on your case.

Inform you that the Law Society Rules require us to do a Conflict of Interest Check before allowing you to talk with a lawyer.

Schedule a consultation for a mutually convenient date and time.

We'll send you an email to confirm your appointment.

We will request that you give us at least 24 hours notice if you need to cancel.

We will send you a letter outlining how the initial consultation will go.

Lawyers for Your Representation

The lawyer will do an in-depth assessment of your case, papers, and so on.

The lawyer will write to you to confirm the next actions and obtain your assent to them.

Typically, the lawyer will initiate contact with the opposing party by a letter or a phone call. He or she will transmit your position to the opposing party and request a response.

If your matter is already in litigation, the lawyer may begin filing lawsuit papers to defend you, or he or she may advise mediation, negotiation, or other methods of settling your case.

You and your lawyer will continue to communicate, discuss, and move your case forward.

Every action done on your file will be communicated to you. Every correspondence that is sent out will be confirmed with you beforehand.

As your case progresses, the lawyer will continue to advise you on the best course of action.

Your Initial Legal Consultation

You have the option of meeting in person, over the phone, or virtually. Our receptionist will greet you and offer you a beverage.

You'll wait in our waiting room until the lawyer comes to greet you.

The lawyer will explain that all communication is private and what he or she can do to assist you.

The lawyer will first listen to all you have to say, then ask you questions for clarity before giving you legal advice.

The lawyer will usually lay out a timeline for the procedures ahead, as well as the prospects of your matter and choices available to you.

The lawyer will tell you how much of a retainer we require, whether your matter may be flat rate, and whether you would like to hire us.

Conclusion of Your File/Case

The majority of cases result in a mutual settlement or consent agreement, or in a trial.

Your lawyer will usually ask if you want to end your file with us once your matter is concluded, whether via mediation, negotiation, or trial.

If you respond yes, we’ll cancel your case, return all the papers you’ve given us and refund any remainder retainer.

Important documents are kept on your file for at least seven years.

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